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FAQ's

Shipping costs depends on the country the order is shipped to. During your checkout, shipping cost will be calculated based on your shipping address.

EU
Free shipping on all orders

US
€ 49,- 

Once you order left our warehouse, you will receive an email with your shipping confirmation including a tracking code to track your order.

If you’re not satisfied with your order you may return your undamaged (item)s for any reason, within 14 days. You’re allowed to open the package and inspect quality. However the products should be returned unused and undamaged, including its original packaging and price labels.

The customer is responsible for returning the item and its shipping costs. Make sure you fill in the enclosed return form and keep the receipt of your Track & Trace code.

Please visit our return policy page to follow the steps on how to return an order.

If the product is still shown on our website, yes. By subscribing to our newsletter or following us on Instagram, you keep updated on any item that will be restocked.

All our rugs are made in India and certified with the GoodWeave label. The best assurance that no child labor, forced labor or bonded labor is used in the production cycle. Besides, with every purchase you support programs that educate children.

All Statement Rugs are made from 100% pure new wool. This natural material makes it super-soft underfoot. 

The Maison Deux rug collection is made using the hand-tufting technique. After hand-tufting the design, the piles are finished by cutting the yarn in different heights, creating a subtle 3D effect empowering the design. Kids love to touch the rugs due to the multi-leveled pattern. Besides they actively uses their senses as they explore their world through ‘sensory play’.

Yes. All our rugs are certified with the GoodWeave label. The best assurance that no child labor, forced labor or bonded labor is used in the production cycle. Besides, with every purchase you support programs that educate children.

Click here for our care instructions.

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